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A passenger reported an air conditioning failure on the Air India Express flight.
The issue allegedly caused excessive discomfort for the mid -two -hour flight.
The photographs showed the passengers fan themselves and disturbed in the summer.
An Air India Express flight from Delhi to Bhubaneswar alleged that the air conditioning system of the aircraft failed in mid-hwa, causing extreme inconvenience. Trishkant Rout shared photos on LinkedIn and their annoying experience, claiming AC malfunction for about two hours, leading to visually distressed and struggled with excessive heat to passengers.
Shri Rout used magazines to fans themselves in a desperate attempt to remove the shirts of passengers and cool themselves by using magazines. Despite passenger complaints, the situation remained uncontrolled for about two hours before its descent started in Bhubaneswar in the aircraft.
“I am requesting the Air India Express airline team, please take this situation on priority and serious matter, so that this type of situation never happens in future Written on LinkedIn.
Air India Express responded to the allegations in the commentary section stating that the air conditioning may feel less effective during takeoff, suggesting that it could be misinterpreted as a malfunction.
“We are sorry for the delay and inconvenience you experience during our flight, Tusharacant. Cabin AC may feel less effective during boarding and taxis due to limited power supply due to open doors and operational reasons, but it becomes completely functional after takeoff. As you have completed your journey, we really appreciate your reactions and we react to your services for a better experience, we have reacted to a better experience. Hu, “Air India Express said.
Many linkedin users commented on the post of MR route, expressed their concerns and called for better security and service checks on flights before departure. One user wrote, “This is a consecutive issue with Air India Express. Pay new attention to this airline.”
Another commented, “This has recently been on a flight from Kolkata to Port Blair with me. If these issues remain, they risk losing loyal customers.”
One third said, “If a common man violates a minor rule, action is taken immediately. But when the large corporations openly ignore basic responsibilities, such as providing a working air conditioner on a flight, it is silent. Why is accountability always selective?”
