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A journey Vlogger claims that he was assaulted by a pantry staff on the Hemcant Express.
The incident occurred after complaining about food and water overcharging.
The video footage features employees facing him and physically assaulting him.
A journey Vologue has claimed that he was assaulted by a railway pantry staff on the Hemcant Express after filing a complaint about overcharging for food and water. The incident was captured on the video, shown to a group of people who used to tear their clothes, allegedly in retaliation for their complaint on the Railmad app. The incident occurred when Vishal Sharma told the employees to charge Rs 20 for the water bottle instead of the approved price of Rs 15 for Rail Neer. He was also overcharged for coffee and noodles.
The video shows employees facing him as he relaxes on his third level berth. A group of men, including one in the green polo shirt, demanded that they come down from their upper berth. The group shouted “Neche come, come down, Libra Rahe Han” (Come down, you are being called to come down), but Mr. Sharma refused, explaining that he had done nothing wrong other than registering a complaint about overcharging.
When the man climbed into a green shirt and grabbed Mr. Sharma’s leg, the situation increased, causing him to shout in shock as the video suddenly cut. After the attack, Mr. Sharma resumed the recording, including injuries, including a cut, and his torn clothes. She shared footage on social media platforms, seeking action from railway officials about the attack and overcharging incident.
He said, “This is passenger safety in 3 AC of Indian Railways. YouTube.
Watch the video here:
This is passenger safety in 3 AC of Indian Railways #Have some Shame When I complained about overcharging in the train by the pantry, an attempt was made to kill me.
Train no. 14609
PNR – 2434633402@Ristinindia @IRCTCOFFICIAL @narendramodi @Railwaynorthern @Ashwinivaishnaw pic.twitter.com/vsnzlblhoq– mr.vishal (@mrvishalsharma_) May 7, 2025
The video expressed widely displeasure online, seeking fast action against several criminals. After the clip went viral, the Indian Railways took cognizance of the incident and imposed a fine of Rs 5 lakh on the cactor.
Railway service wrote on X, “The case is being taken with full seriousness. CATer has been fined 5 lakhs. An FIR has been lodged by GRP, Kathua. The case is made under a strict watch. The investigation will follow the stern action based on the result.”
The matter is being taken very seriously. Catter has been fined ₹ 5 lakh. An FIR has been lodged by GRP, Kathua. The case is under strict watch. The investigation will follow the stern action based on the result.
– Railway service (@railwayseva) May 8, 2025
However, the Internet users were not satisfied with the reaction of the railway and demanded strict action. One user wrote, “These goons should be taken into custody. The FIR should be filed against them and the cactor, and their license should be canceled. Only 5 lakh fine is not sufficient. What about the safety of passengers? If the same thing is repeated with other passengers?”
Another comment, “Sir, travelers may feel safe when such incidents occur in 3 ACs? A pantry staff member entered and attacked a passenger at night; it could spoil it.
One third said, “This is an attempt to murder … forcing a passenger to follow them in such a dangerous way on a moving train. They could do anything.”
One fourth said, “This is very scary …. immediate arrest and strict punishment for each … suspension of the contractor’s license.”
